Privacy Policy

Effective Date: June 6, 2024

Ruqya Treatment UK ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ruqyatreatmentuk.co.uk](https://www.ruqyatreatmentuk.co.uk/) and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

- Personally identifiable information, such as your full name, email address, and mobile number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online Ruqya sessions, counseling appointments, and contact forms.

Derivative Data

- Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

- Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, Stripe and PayPal, and you are encouraged to review their privacy policies and contact them directly for responses to your questions.

2. Use of Your Information

- Create and manage your account.

- Process your transactions and send you related information, including purchase confirmations and invoices.

- Email you regarding your account or order.

- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

- Generate a personal profile about you to make future visits to the Site more personalized.

- Increase the efficiency and operation of the Site.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Notify you of updates to the Site.

- Offer new products, services, and/or recommendations to you.

- Perform other business activities as needed.- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

- Request feedback and contact you about your use of the Site.

- Resolve disputes and troubleshoot problems.

- Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

- If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

- We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

- With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

- We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

Personal Data

- Personally identifiable information, such as your full name, email address, and mobile number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online Ruqya sessions, counseling appointments, and contact forms.

Derivative Data

- Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

- Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, Stripe and PayPal, and you are encouraged to review their privacy policies and contact them directly for responses to your questions.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

- Create and manage your account.

- Process your transactions and send you related information, including purchase confirmations and invoices.

- Email you regarding your account or order.

- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

- Generate a personal profile about you to make future visits to the Site more personalized.

- Increase the efficiency and operation of the Site.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Notify you of updates to the Site.

- Offer new products, services, and/or recommendations to you.

- Perform other business activities as needed.

- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

- Request feedback and contact you about your use of the Site.

- Resolve disputes and troubleshoot problems.

- Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

- If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

- We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

- With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfer

- We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at info@ruqyatreatmentuk.com.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

7. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correct, or delete your personal data, or restrict or object to the processing of your personal data. To exercise these rights, please contact us at info@ruqyatreatmentuk.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site, and the effective date will be updated at the top of this page.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ruqya Treatment UK

Email: info@ruqyatreatmentuk.comAddress:

6 Sunny Court, Batley, West Yorkshire, WF17 8FQ

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